iFocus Plus Support
How can we help?
Choose the right contact route for questions, technical issues, or feedback.
Contact us directly
Briefly describe what happened, which device you use, and the installed iOS or iPadOS version. If possible, include the version shown in the app; the version being prepared is Version 1.0.0 (2).
Please do not send passwords, access codes, or unnecessary sensitive information.
Quick help
These steps resolve the most common cases without requiring you to share personal content.
iCloud is not syncing+
Open “Data & Privacy” in iFocus Plus, check the displayed status, and choose “Sync Now.” Also confirm that iCloud is active on the device.
Calendar events or reminders are missing+
Check iFocus Plus access to Calendar or Reminders in iOS or iPadOS Settings, then confirm that the corresponding integration is enabled in the app.
A notification did not appear+
Check notification permission for iFocus Plus as well as the date, time, and notification option of the relevant task or reminder.
A widget is empty or out of date+
Open iFocus Plus once and confirm the content appears in the app. If iOS does not refresh the view, remove the widget and add it again.
Good to know
No app account
The iFocus Plus app requires no separate account. A future Community account would remain strictly separate.
Private iCloud
When enabled, your devices sync through the private iCloud storage connected to your Apple ID.
Available offline
Your tasks and notes remain available without an internet connection.
Privacy and provider details
Learn about data processing in our Privacy Policy. Full provider information is available in the Legal Notice.